Archive for the ‘Uncategorized’ Category

Have you transitioned to ISO9001:2015 yet?

Friday, July 21st, 2017

Has your company made the transition to ISO9001:2015 yet? How did it go? The ISO gods have given us until September 2018 to make the transition to the ISO9001:2015 standard, assuming you’re already registered to ISO9001:2008. If you’re not already certified to the 2008 standard, you’ll have no choice now but the ISO9001:2015 standard. The […]

Silliness in the ISO9001:2015 quality management standard

Saturday, April 29th, 2017

Silliness is a subjective thing. Maybe you won’t find this silly, but I do. In the new ISO9001:2015 quality management standard, the writers have, in my opinion, gone too far. I have worked with dozens of small companies, helping them to get certified to the ISO9001 standard. The ISO9001:2000 version was very good. In fact, […]

Addressing risks and opportunities in ISO9001:2015

Wednesday, April 6th, 2016

The 2015 revision of the ISO9001 quality management standard contains some new requirements. One of the new requirements is that the quality management system must determine the risks and opportunities that need to be addressed, and we must also plan actions to address those risks and opportunities. Preventive actions are no longer required under the […]

Controlling paper documents in an ISO9001-2008 quality system

Thursday, August 14th, 2014

Why would anyone want to control hard copy quality management system documents?

In your ISO9001-2008 quality management system, how often do you need to do things?

Tuesday, March 18th, 2014

You may have heard all sorts of advice on how often you have to do things required by ISO9001-2008. How often should you communicate to staff? How often should you conduct internal audits? How often should you do management review?

Do You Need A Copy of the ISO9001-2008 Standard?

Friday, September 20th, 2013

Are you registered to the ISO9001-2008 quality standard? Would you like to be? Do you have a copy of the ISO9001-2008 quality standard? Do you need one?

Assessing your ISO9001-2008 Quality System for the New Year

Sunday, December 30th, 2012

Did you accomplish your quality goals in 2012? What changes will you make in the new year?

The Most Common Mistake in ISO9001-2008 Quality Management Systems

Wednesday, October 17th, 2012

It happened again last week. I visited a new client who wants to get their ISO9008-2008 certification. They already have a quality system that’s largely in conformance with the ISO9001-2008 quality standard. But it goes far beyond the requirements of the standard. In fact, it goes much farther than the company actually needs. This company, […]

ISO9001-2008: It doesn’t have to be complicated

Thursday, April 5th, 2012

Some consultants and quality system managers overcomplicate ISO9001:2008 documents and procedures. Why do they do this? Is it just to create work for themselves?

How often should you conduct internal audits in your ISO9001:2008 quality system?

Monday, March 5th, 2012

How often should you conduct internal audits? Get ’em all out of the way once a year? Or maybe a little each month? Like many things in life, it depends on your priorities.

Human Limitations in your ISO9001-2008 quality management system

Friday, January 13th, 2012

There can come a point when your quality system reaches a limit- a human limit. How do you continually improve on near-perfection?

Thanksgiving Day thoughts on ISO9001-2008

Friday, November 25th, 2011

Yes, even in the dull world of ISO9001-2008 quality management systems, you can find things to be thankful for.

When is it time to change your quality objectives in your ISO9001:2008 quality management system?

Friday, November 4th, 2011

When is it time to change your quality objectives in your ISO9001:2008 quality management system? How long have you had the same objectives? How much improvement have you experienced? Is it time for new objectives?

Compromising your ISO9001-2008 quality management system

Sunday, July 10th, 2011

Any organization with more than 1 person has experienced compromise. Your quality management system is a compromise, whether you want to admit it or not.

Do you have an ISO9001-2008 personality?

Wednesday, May 18th, 2011

Do you have the right personality to manage an ISO9001-2008 quality management system?

Why ISO9001-2008 internal audits are like pizza

Thursday, March 31st, 2011

Internal audits, as part of an ISO9001-2008 quality management system, can be compared to pizza. Even when it’s not great, it’s still good!

AS9100C scuttlebutt

Friday, March 4th, 2011

Recently I spoke with a very experienced auditor who also audits the AS9100 standard. I, your faithful writer, worked with AS9100 in the distant past, but haven’t been keeping up with the latest revision. It seems the new AS9100C is going to cause quite a bit of heartache out in the world. A local company […]

How do you get your people to comply with your ISO9001-2008 quality system?

Saturday, October 2nd, 2010

There’s a company I work with that has been registered to ISO9001-2008 for about a year. They’re a great bunch of people to work with, and I very much look forward to visiting them. They’ve got about 100 employees. This company is extremely concerned with quality, and they put out excellent products. In general they’re […]

Quality system consultant available

Thursday, May 13th, 2010

Are you thinking about getting registered to ISO9001-2008? Want someone to help you with documentation, training, internal audits, and guiding you through the process?

Have a quality Thanksgiving!

Wednesday, November 25th, 2009

We wish everyone (in the US and Canada, at least!) a happy, quality filled Thanksgiving Day holiday. We give thanks for all the great people we get to work with, and for family and friends who have always been there for us.

My biggest pet peeve regarding ISO9001:2008

Saturday, October 17th, 2009

Probably the most annoying part of being an ISO9001:2008 consultant is trying to deal with employees who are perfectly competent, but have no interest in participating in the quality system.

How ISO9001:2008 can make you a better motorcycle rider

Sunday, January 18th, 2009

The principles of ISO9001:2008 can apply to things you might not consider. Like motorcycle road racing. Huh?

More on how to write your ISO9001-2008 Quality Objectives

Friday, December 12th, 2008

Felix writes: “Greetings, can you please send details about Quality Objectives explanation, including how to create Quality Objectives (Referring Quality Policy), how to link with Quality Policy, how to achieve Quality Objectives (With example). If not meeting the requirement how to close. Can you please provide all with examples.” Here’s a stab at this: Quality […]

Tips on how to be an effective internal auditor in ISO9001:2008

Wednesday, October 22nd, 2008

OK, this is it….this is officially the first time I’ve used the term ISO9001:2008 in a blog post. We all have to get used to it eventually, so I thought I’d try it out. Not so painful after all. The ISO gods have blessed us with a revised quality standard that’s really not so revised. […]

Apply ISO9001-2000 to your daily life!

Wednesday, August 6th, 2008

Ever wonder if you can take ISO9001-2000 out of the office and into daily life? Not as crazy as you might think.

Using outside companies as part of your Production Process in ISO9001:2000

Thursday, May 15th, 2008

In an ISO9001:2000 quality management system, is it OK to use an outside company as part of your production process?

ISO9001:2000 FAQ’s Part 2

Sunday, March 9th, 2008

How long will it take us to get our ISO9001:2000 accreditation? This is a really tough question, kind of like asking “how long will it take us to get our company organized?”. It all depends, and on several factors. It depends on things like: The size of your organization The quantity and complexity of your […]

The 21 records required by ISO9001:2000

Thursday, November 1st, 2007

For those about to implement an ISO9001:2000 quality management system, here’s a handy little list of the 21 records required by the standard.

Control of Nonconforming Product in an ISO9001:2000 Quality

Wednesday, September 5th, 2007

What is nonconforming product? Do you really have to deal with it? How would YOU deal with it?

Would you let a customer observe an internal audit? ISO9001:2000

Wednesday, May 16th, 2007

Would you let a good customer observe one of your internal audits for ISO9001:2000?


Wednesday, February 7th, 2007

This blog is about ISO quality management systems in general, and ISO 9001:2000 quality systems in particular. We will cover quality manuals, and quality manual templates, how to get started, how to negotiate pitfalls, what to expect and not to expect, costs, benefits, challenges, and more!!