ISO9001:2000 Section 4.1 General Requirements Part 2
Tuesday, June 26th, 2007This is part 2 of a series on the General Requirements of an ISO9001:2000 quality management system, which is section 4.1 in the standard.
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ISO Quality Manual Templates
This is part 2 of a series on the General Requirements of an ISO9001:2000 quality management system, which is section 4.1 in the standard.
This is part one of a primer on the general requirements of the ISO9001:2000 quality management system. You can find the general requirements in section 4.1 of the standard.
Can you have quality objectives that are not measurable?
Does ISO9001:2000 apply to every type of business? What about a website that’s a forum, with advertising? What’s your product? Who are your customers? Does ISO apply here?
Customer Related Processes are particular to your company, but some may be pretty common. Here we discuss how to handle customer sales order changes to prevent the wrong items from being shipped.
Politics and schmoozing — a last resort for a poor quality manual.
Working with Dale Baldwin, ISO consultant.