Archive for June, 2007

ISO9001:2000 Section 4.1 General Requirements Part 2

Tuesday, June 26th, 2007

This is part 2 of a series on the General Requirements of an ISO9001:2000 quality management system, which is section 4.1 in the standard.

ISO9001:2000 Section 4.1 General Requirements Part 1

Thursday, June 21st, 2007

This is part one of a primer on the general requirements of the ISO9001:2000 quality management system. You can find the general requirements in section 4.1 of the standard.

Can you have defined objectives that are not measurable?

Tuesday, June 19th, 2007

Can you have quality objectives that are not measurable?

How would you implement an ISO9001:2000 quality system for your website?

Friday, June 15th, 2007

Does ISO9001:2000 apply to every type of business? What about a website that’s a forum, with advertising? What’s your product? Who are your customers? Does ISO apply here?

Customer Related Processes

Thursday, June 14th, 2007

Customer Related Processes are particular to your company, but some may be pretty common. Here we discuss how to handle customer sales order changes to prevent the wrong items from being shipped.

Alchohol and the Audit

Wednesday, June 13th, 2007

Politics and schmoozing — a last resort for a poor quality manual.

I Learned a Lot from this Guy

Monday, June 4th, 2007

Working with Dale Baldwin, ISO consultant.