Archive for August, 2007

How to live with ISO9001:2000 when customer requirements are poorly defined?

Monday, August 27th, 2007

How can you meet the requirements of ISO9001:2000 Section 7.2 when your customer gives you poor product requirements?

Thinking of “buying” your ISO9001:2000 quality manual and procedures?

Tuesday, August 21st, 2007

Numerous websites are out there claiming you can fork over your hard earned cash….or credit card number….and receive a ready-to-roll, plug-and-play ISO9001:2000 quality management system. Nothing could be further from the truth. Do such websites offer anything of value? Probably they do. But don’t think you’re getting off without having to do any work on your own.

More on Document Control for an ISO9001:2000 Quality Management System

Tuesday, August 21st, 2007

There are so many nuances to document control within an ISO9001:2000 quality management system. Here’s some more to chew on.

Should you buy an ISO9001:2000 quality manual on the internet?

Monday, August 13th, 2007

Thinking about doing ISO9000 yourself? Ever wonder if you should buy one of those do-it-yourself manuals online? Read more here.

What is Product Realization in an ISO9001:2000 quality system?

Tuesday, August 7th, 2007

One of the somewhat nebulous and confusing terms in ISO is “product realization”. It took me a while to understand this concept, and I know I’m not alone. The reality is that it is an extremely simple concept. Product Realization is simply realizing your product. OK, maybe that’s a little too simple. Here is Webster’s […]

Root analysis for someone who makes repeated mistakes

Wednesday, August 1st, 2007

One question that I’ve struggled with over the years…and still struggle with…is how to properly address the problem of an employee who makes the same mistake over and over. Sure, in the magical fairy tale land of ISO9001:2000, it’s easy to blame it on “insufficient training” and be done with it. But there are times […]

When is the next revision to the ISO 9001 quality standard?

Wednesday, August 1st, 2007

According to reliable sources, it looks like ISO9001:2009 will be the next revision. The ISO Quality Standard has been undergoing much debate over how much to change it, and what kind of changes to make. There was a lot of speculation that 2008 would be the year, but it has been delayed until, most likely, […]