Archive for January, 2008

Preventive Action Request- Ambiguous? Ever done one?

Saturday, January 26th, 2008

One of the six required procedures in an ISO9001:2000 quality system is regarding preventive action requests. You gotta have a procedure, but have you ever done a preventive action request? Ever seen one? Would you know one if it hit you in your face?

ISO9001:2000 section 5.5 Responsibility, Authority, Communication

Sunday, January 6th, 2008

The ISO9001:2000 quality standard requires that appropriate communication processes are established and documented, and that you’re actually communicating within your organization regarding the effectiveness of the quality system. How are you going to do this?