Archive for March, 2010

Say What You Do, Do What You Say…what does it mean to ISO9001-2008?

Thursday, March 25th, 2010

Have you ever heard the phrase “say what you do, do what you say”? Is this a good idea?

ISO9001-2008 Helps Auto Dealer Get Paid!

Thursday, March 18th, 2010

Fitzgerald Auto Malls successfully implemented an ISO9001 quality management system, and it has paid off for them. Last summer, during the “Cash For Clunkers” program, there were reports that some auto dealers were not being paid by the federal government. Fitzgerald Auto Malls used their ISO9001 system to develop work instructions for their employees as […]