Jitters about first ISO9001:2008 registration audit

Though I’ve been through this many times, I’m a little nervous. In about 2 weeks I will be participating in the first ISO9001:2008 registration audit for a medium sized manufacturing company in Southern California. I’m the consultant, and we’ve worked for several months to get the documentation written and revised (many times!) and the people trained.

There’s always the possibility of a surprise. Even though we’ve conducted several internal audits of the entire quality system, audits can’t possibly find everything. I don’t have any serious doubts about passing the audit, but you just never know what kind of thing the auditor might find.

The company being audited was on a very aggressive schedule due to the owner’s wishes. I was, and am, a little uncomfortable with the rapid pace of everything. I like to see a company living with their completed quality system for at least 2 months before their registration audit. There are always unexpected things that pop up during those two months. Plus it gives everyone a chance to become familiar with any new procedures. Everything should be somewhat routine by the time of the registration audit, you certainly don’t want people forgetting stuff when the auditor is standing in front of them.

That being said, I’m 97% confident this company will pass their ISO9001:2008 registration audit on the first attempt.

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One Response to “Jitters about first ISO9001:2008 registration audit”

  1. Ed Bones says:

    The real cause of the problem centres on the complexity of the documentation that consultants inflict on thier clients, particularly in the US. If you would only follow the european model of generating procedures that simply define what is to be achieved, rather than the complex alternative of HOW things are to be achieved, this uncertainty would simply dissapear. If you counter that proposition with the need to ensure people cant get it wrong then the real problem you have in the busienss relates to the training and competance of the employees (and management)

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