http://QualityManualChat.com/general-quality-system/jitters-about-first-iso90012008-registration-audit/108/ ISO Quality Manuals, Certification, and Consultant Comments Wed, 08 Feb 2012 12:43:39 +0000 http://wordpress.org/?v=2.9.2 hourly 1 http://QualityManualChat.com/general-quality-system/jitters-about-first-iso90012008-registration-audit/108/comment-page-1/#comment-4443 Ed Bones Mon, 04 Jan 2010 10:35:29 +0000 http://QualityManualChat.com/general-quality-system/jitters-about-first-iso90012008-registration-audit/108/#comment-4443 The real cause of the problem centres on the complexity of the documentation that consultants inflict on thier clients, particularly in the US. If you would only follow the european model of generating procedures that simply define what is to be achieved, rather than the complex alternative of HOW things are to be achieved, this uncertainty would simply dissapear. If you counter that proposition with the need to ensure people cant get it wrong then the real problem you have in the busienss relates to the training and competance of the employees (and management) The real cause of the problem centres on the complexity of the documentation that consultants inflict on thier clients, particularly in the US. If you would only follow the european model of generating procedures that simply define what is to be achieved, rather than the complex alternative of HOW things are to be achieved, this uncertainty would simply dissapear. If you counter that proposition with the need to ensure people cant get it wrong then the real problem you have in the busienss relates to the training and competance of the employees (and management)

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