http://QualityManualChat.com/general-quality-system/measuring-top-management-committment-to-your-iso90012000-quality-management-system/44/ ISO Quality Manuals, Certification, and Consultant Comments Thu, 04 Mar 2010 17:01:47 +0000 http://wordpress.org/?v=2.9.1 hourly 1 http://QualityManualChat.com/general-quality-system/measuring-top-management-committment-to-your-iso90012000-quality-management-system/44/comment-page-1/#comment-1792 Ed Bones Thu, 13 Nov 2008 14:31:03 +0000 http://qualitymanualchat.com/general-quality-system/measuring-top-management-committment-to-your-iso90012000-quality-management-system/44/#comment-1792 A company owner/executive is interested in the performance and development of the business. He/she will be interested in anything that threatens the well being of that business. The executive language is called Finance. If your senior managers aren't interested in the information you present then the problem is yours in failing to present it in a way that will interest them! Dont tell them about quality costs as though that is a problem, you are paid to help get problems fixed. Simply provide them with some financial data related to the business and leave them to decide if this is good or bad in the context of every other data set they have. And dont winge. A company owner/executive is interested in the performance and development of the business. He/she will be interested in anything that threatens the well being of that business. The executive language is called Finance. If your senior managers aren’t interested in the information you present then the problem is yours in failing to present it in a way that will interest them! Dont tell them about quality costs as though that is a problem, you are paid to help get problems fixed. Simply provide them with some financial data related to the business and leave them to decide if this is good or bad in the context of every other data set they have. And dont winge.

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