http://QualityManualChat.com/general-quality-system/more-on-internal-auditing/22/ ISO Quality Manuals, Certification, and Consultant Comments Fri, 27 Aug 2010 17:56:37 +0000 http://wordpress.org/?v=2.9.2 hourly 1 http://QualityManualChat.com/general-quality-system/more-on-internal-auditing/22/comment-page-1/#comment-426 Saras Pathar Wed, 19 Dec 2007 07:48:45 +0000 http://qualitymanualchat.com/uncategorized/more-on-internal-auditing/22/#comment-426 Our organisation has been certified for more than 10 years. I have 6 sites all over the country and we conduct two audits a year. We seem to raise very good non conformance and end of the day since I am the secretariat I do the follow up but prior to that I check if it is ready to be closed. Most of the time they have problems coming up corrective action despite this being a yearly do. What can we do about this. customer complaints are a standard problem. They just don't seem to get the corrective action right. Basically I think they don't put enough effort or thought.The branch head is also not really botherd to dwell further on the root cause etc. This all happens despite they conducting post more of the non conformances. Recently an auditor suggested I should source for a training on how to handle this. I would like to hear some feedback.Thanks Our organisation has been certified for more than 10 years. I have 6 sites all over the country and we conduct two audits a year. We seem to raise very good non conformance and end of the day since I am the secretariat I do the follow up but prior to that I check if it is ready to be closed. Most of the time they have problems coming up corrective action despite this being a yearly do. What can we do about this. customer complaints are a standard problem. They just don’t seem to get the corrective action right. Basically I think they don’t put enough effort or thought.The branch head is also not really botherd to dwell further on the root cause etc. This all happens despite they conducting post more of the non conformances. Recently an auditor suggested I should source for a training on how to handle this. I would like to hear some feedback.Thanks

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