Provision of Resources in an ISO9001:2000 Quality Management System
Your ISO9001:2000 quality manual should include a section on provision of resources. It should state something to the effect that management is committed to providing adequate resources for the implementation and improvement of your quality management system.
One member of top management should be designated as responsible for providing adequate resources to ensure the effectivness of your quality system.
This section of your quality manual should also specify some types of resources that may be needed. Examples include personnel, office equipment, measuring equipment, a workspace environment, and financial resources.
One member of top management must also be designated as having responsibility for determining what resources are required for the implementation and improvement of your quality system. This person may or may not be the same person responsible for ensuring that adequate resources are provided, as stated above.
Your process for determining resource requirements should also be stated. I imagine that most organizations determine resource requirements during management review meetings. It is sufficient for your quality manual to state something to the effect of ” the principal forum for determining and communicating resource requirements is during the management review of the quality management system”.
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