Comments on: Root analysis for someone who makes repeated mistakes http://qualitymanualchat.com/general-quality-system/root-analysis-for-someone-who-makes-repeated-mistakes/64/ ISO Quality Manuals, Certification, and Consultant Comments Fri, 21 Nov 2008 13:47:42 +0000 http://wordpress.org/?v=2.5.1 By: Bill http://qualitymanualchat.com/general-quality-system/root-analysis-for-someone-who-makes-repeated-mistakes/64/#comment-257 Bill Mon, 08 Oct 2007 23:18:37 +0000 http://qualitymanualchat.com/general-quality-system/root-analysis-for-someone-who-makes-repeated-mistakes/64/#comment-257 I usually find when you have an employee that doesn't improve and has the talent to do good work it is a management fault. In these cases, the manager gives the employee great performance reviews tied to great raises and bonuses. How can the employee know that the manager is serious about the poor work when no matter how poorly they perform, review, raises, and bonuses will be good? I've seen all too often employees that need improvement get great performance ratings at end of year as if there is no improvement required in their work. As for outside influences, these are all relevant and possible contributors, but ultimately, the employee needs to rise above it and still perform. If the company can offer assistance, they should, but the employee is still expected to perform, and they need to be told that. I usually find when you have an employee that doesn’t improve and has the talent to do good work it is a management fault. In these cases, the manager gives the employee great performance reviews tied to great raises and bonuses. How can the employee know that the manager is serious about the poor work when no matter how poorly they perform, review, raises, and bonuses will be good? I’ve seen all too often employees that need improvement get great performance ratings at end of year as if there is no improvement required in their work.

As for outside influences, these are all relevant and possible contributors, but ultimately, the employee needs to rise above it and still perform. If the company can offer assistance, they should, but the employee is still expected to perform, and they need to be told that.

]]> By: Bob http://qualitymanualchat.com/general-quality-system/root-analysis-for-someone-who-makes-repeated-mistakes/64/#comment-255 Bob Sat, 06 Oct 2007 16:35:21 +0000 http://qualitymanualchat.com/general-quality-system/root-analysis-for-someone-who-makes-repeated-mistakes/64/#comment-255 Have you tried beatings? Or is it a union environment? Seriously, no progress is made without pain. The repeat offender has to feel the pain of making the same mistake over and over again, just like you do when he/she screws up. Now I am assuming they have the proper training, tools and work environment. Big assumption I know. <a href="http://qualityisbusiness.com" rel="nofollow">QualityIsBusiness.com</a> Have you tried beatings?
Or is it a union environment?

Seriously, no progress is made without pain.

The repeat offender has to feel the pain of making the same mistake over and over again, just like you do when he/she screws up.

Now I am assuming they have the proper training, tools and work environment. Big assumption I know.

QualityIsBusiness.com

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