Why having ISO9001:2008 is more important than ever

Some companies I’ve worked with view ISO9001:2008 as a necessary evil, and as just one more cost of doing business. These companies are typically short-sighted, and often short-lived.

When taken seriously, an ISO9001-2008 quality management system will not only save your company money, it will help you make more money. Aren’t these good things to hear in this depressed economy?

Consider these:

1. ISO9001:2008 can be thought of as a set of good business practices. Don’t you think it would be a good idea to check out your vendors before you buy from them? After all, what you buy usually is reflected by what you sell, and you want to sell only the best. And if a vendor screws up repeatedly, wouldn’t it be good to keep track of these screw ups, and weed out the bad vendors? ISO9001 will help you with this.

2. Having your ISO9001:2008 certificate sets you apart from your competition. Worldwide, knowledgeable buyers will tend to think that you have your act together, and that your quality is probably better than your non-ISO competitors.

3. Isn’t it a good idea to keep track of your company’s screw-ups, and fix them so that they never happen again? How many hours and dollars has your company spent dealing with the same problem over and over? Wouldn’t it be nice to deal with it just once? ISO9001 will help you with this.

4. Do you really know where you stand with your customers? Wouldn’t it be good to have a formal process to measure customer satisfaction? How can you know where to best focus your improvement efforts if you don’t have data on what areas need fixing?

5. Do you have complete and up-to-date training records for your people? With fewer people on your payroll, you really don’t want to take it for granted that someone has been adequately trained for a particular job. Isn’t it a good idea to periodically evaluate how effective their training has been?

There are so many reasons why having an ISO9001:2008 quality management system is an advantage in today’s economy. I’ve just touched the tip of the iceberg here. I’m sure readers of this blog (all 3 of ’em!) can provide many more examples of why its so good for your company to have an effective ISO9001 quality system.

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One Response to “Why having ISO9001:2008 is more important than ever”

  1. Michael Maurice says:

    I can’t even add up more on this, though I know there are a lot of benefits a company will get. You basically cover important things to consider in having an ISO9001 certification. In fact, without the ISO9001, the aerospace industry standards (as9100, as9120) will not be written at all. And I’m glad to say that our company is currently working with an as9100 registrar to have us certified.

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